Privacy policy

Privacy Policy

1. DATA CONTROLLER DETAILS

Company name: Goosen Paradise España SLU (hereinafter, the “Company” or the “Controller”).

Tax ID (CIF): B-72615446

Registered address: Calle Venus, 4, 04648 Pulpí - San Juan de los Terreros (Almería)

Telephone: 657 960 500

Email for data protection matters: hola@gogoestates.com

1.1. Applicable legislation

Our Privacy Policy has been designed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation - GDPR), on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and, insofar as it does not conflict with the aforementioned Regulation, in accordance with the applicable Spanish legal framework on the protection of personal data.

By providing us with your data, you declare that you have read and understood this Privacy Policy and you give your clear and explicit consent to the processing of your personal data in accordance with the purposes and terms set out herein.

The Company may modify this Privacy Policy to adapt it to legislative, case-law, or interpretative developments from the Spanish Data Protection Authority. These privacy terms may be supplemented by the Legal Notice, the Cookie Policy, and the General Conditions that may apply to certain products or services, where such access involves specific matters regarding the protection of personal data.

1.2. Data Protection Officer

The Company does not have a Data Protection Officer.

2. PURPOSE OF PROCESSING PERSONAL DATA

We process your personal data for the following purposes:

• To provide you with information related to the products and services offered by our Company, as described on this website, which may relate to real estate services and professional referrals in that field.

• To formalize the contracting of our services through acceptance of the relevant quotation/order and/or the signing of a commercial contract.

• To send you, by email and/or post, news and updates about our organization, as well as updates to our catalogue of products and services.

• To manage Website Users and, where applicable, to enable and administer user registration in the restricted area of the Website.

• To channel requests for information, suggestions, and complaints from interested parties for management and resolution.

• To keep you informed—via electronic means or mobile devices—of any information that may be of interest to you.

• To manage the sending of the Newsletter to users who subscribe to it.

2.1. Data retention period

We will retain personal data only for as long as is reasonably necessary, taking into account the need to respond to queries, resolve issues, make improvements, activate services, and comply with applicable legal requirements. This means we may keep personal data for a reasonable period even after the data subject has stopped using the Website.

In the case of subscriptions, we will retain your personal data from the moment you give your consent until you withdraw it or request restriction of processing. In such cases, we will keep your data blocked for the legally required periods.

3. LAWFUL BASIS AND DATA COLLECTED

The lawful basis for processing your data is the explicit consent granted through a clear affirmative action (filling in the relevant form and ticking the acceptance box for this policy) at the time you provide us with your personal data.

3.1. Consent to process your data

The legal basis for processing the personal data of Users and/or Clients is set out in points (a), (b), and (c) of Article 6(1) of Regulation (EU) 2016/679 of 27 April.

• The User and/or Client has given explicit consent for the purposes described that require the processing of their data, as well as, within a contractual or pre-contractual relationship, to handle their information request and/or to carry out the provision of the service.

• The User and/or Client has granted explicit consent through a clear affirmative action (filling in the relevant form and ticking the acceptance box for this policy) at the time they provide us with their personal data.

3.2. Categories of data

The data collected relates to identification data, such as: first name and last name, telephone number, postal address, company, email address, as well as the IP address from which you access the data collection form.

4. SECURITY MEASURES

As part of our commitment to ensuring the security and confidentiality of your personal data, we inform you that the necessary technical and organizational measures have been adopted to guarantee the security of personal data and to prevent its alteration, loss, unauthorized processing, or unauthorized access, taking into account the state of the art, the nature of the stored data, and the risks to which it is exposed, in accordance with Article 32 of the GDPR (EU) 2016/679.

5. DISCLOSURE OF DATA

No disclosure of data or international transfers of your data are envisaged, except those authorized by tax, commercial, and telecommunications legislation, as well as in cases where a judicial authority requires it.

6. USER RIGHTS

Any interested party has the right to obtain confirmation as to whether or not we are processing personal data concerning them. Data subjects have the right to access their personal data, as well as to request rectification of inaccurate data or, where applicable, request erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, data subjects may request restriction of the processing of their data, in which case we will only retain it for the exercise or defense of legal claims. For reasons related to their particular situation, data subjects may object to the processing of their data. The Controller will stop processing the data, except for compelling legitimate grounds, or for the exercise or defense of possible legal claims.

In accordance with applicable legislation, you have the following rights: the right to request access to your personal data, the right to request rectification or erasure, the right to request restriction of processing, the right to object to processing, the right to data portability, and the right to withdraw the consent given.

6.1. How can I exercise my rights?

To exercise your rights, you must contact the Controller and request the appropriate form for exercising the right you choose. Optionally, you may contact the competent Supervisory Authority for additional information about your rights. Contact details for exercising your rights are telephone 615 282 151 and email: info@gogoestates.com. Remember to include a copy of a document that allows us to identify you.

7. CONSENT TO RECEIVE ELECTRONIC COMMUNICATIONS

Likewise, and in accordance with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, by completing the data collection form and ticking the box “I agree to receive electronic communications”, you are giving your explicit consent for us to send information about the Company to your email address, telephone number, fax, or other electronic means.